SERVICES/REPORTS
“The U.S. Bank v. Gordon litigation has been officially terminated with the recent filing of the Stipulation For Dismissal.
On behalf of [Client] and her entire family who supported this fight against U.S. Bank, Wells Fargo, Fremont and others, we thank you so very much for your invaluable assistance. As you may know, through our settlement, the client’s family succeeded in retaining title to the subject property and [Client], now 97 years of age, will continue to live in her home for the rest of her days.
Again, we are so very grateful for your help and professionalism. Your analysis surrounding the handwritings was extraordinary. Your several reports played a huge part in understanding how this evil deed was done and surely helped to move the opposing parties toward settlement.”
Bruce K. Campbell, Esq., Honolulu, HI
“Once we had your opinion concerning the forgery of my client’s signature very early in the case, the issue became whether the defendant would obtain a competing opinion or somehow try to explain the forgery. It did not really surprise me that the defense did not elect to identify a testifying expert on handwriting. Your opinion forced them, then, to adopt a strange factual theory to try to explain away the forgery. That, in turn, was instrumental, in my opinion, in getting the case settled…I appreciated your availability and willingness to listen and assist with my case preparation…If I have the unfortunate opportunity to address a forgery again, I will be sure to contact you for your counsel, insight and expertise.”
Carl H. Osaki, Esq., Honolulu, HI
“Thank you for your assistance and testimony in the case of State of Hawaii vs. Otsuka. Your expert analysis at the pretrial stage was essential in preparing the case for trial and your testimony at trial was clear and concise. Ultimately, I believe that your contributions to the case were a critical part of the jury acquitting my client on all counts. The next time I find myself in need of a forensic handwriting expert, I will surely be checking your availability.”
J. Grant Giventer, Esq., Deputy Public Defender, State of Hawaii, Honolulu, HI
“Thank you once again for your assistance as a litigation consultant and expert witness. In addition to your excellent written report, I was impressed with your compelling trial testimony. Your use of the Power Point slides dissecting the forged signature was particularly useful for the jury. I would have no hesitation in recommending your services to other attorneys in need of a handwriting/questioned documents expert.”
Kevin W. Herring, Esq., Ashford & Wriston, Honolulu, HI
“Thank you for assisting Ms. Winters at her trial in Maui on December 8, 2008. Your testimony and report that her now ex-husband signed the premarital agreement was relied upon by the Court. Judge Tanaka found that based on your expert testimony Mr. Winters had signed said agreement. Your thoroughness and accuracy in preparing your report and presenting your testimony carried the day for Ms. Winters and allowed justice to prevail.”
Stephen T. Hioki, Esq., Honolulu, HI
“In a recent large case involving numerous executed documents which were of a questionable nature, Reed was able to identify over twenty-six documents that were either forged or inappropriately executed, and his report was very instrumental in our settling the case at trial. Through discovery, the Defendants in the case actually admitted to the forgeries and the altered documents after receiving a copy of Reed’s report.”
Edward J. Bybee, Esq., Honolulu, HI
“On behalf of our clients [Plaintiffs] we would like to thank you for your assistance as an expert witness in the trial of this case. In large part as a result of your work, we were successful in obtaining a judgment againt the defendants not only for the full amount of the promissory note plus interest but also an additional award of $400,000 punitive damages.”
Robert Chapman, Esq., Clay Chapman Crumpton Iwamura & Pulice, Honolulu, HI
“Your expert examination, analysis and conclusions on the signatures and handwriting in question in this case made the difference in the trial. The jury would not have understood the evidence as clearly had it not been for your easily understandable explanation and comparatively apparent visual aids. I have circulated an office email letting the other attorneys know about your services, its quality and my satisfaction. I look forward to working with you in the future on other cases where handwriting or documents necessitate expert examination.”
Bryant Zane, Office of the Public Defender, Honolulu, HI
“I’m pleased to report to you that our case was resolved at a mediation session this past monday in Kona. I shared with the mediator your written report, but never had to share it with [the defendant] or his attorney. Your work was of great help in resolving this matter. Please feel free to list me as a reference if you’d like.”
Thomas L. Stirling, Jr., Esq., Honolulu, HI
“Reed Hayes has become a frequent consultant in my jury selection and employee hiring process. I would not consider performing jury selection in a major trial without the use of his handwriting analysis services.”
Robert P. Marx, Esq., Hilo, HI
“The handwriting analysis service you have provided over the past years has been invaluable to our company. Throughout the years of working together, you have gone out of your way time after time to meet our needs. Your insight and accuracy as an analyst is superior to many, if not all of your colleagues; and HuVista has relied upon you for many of our most complex analyses. We have found you to possess excellent writing skills and your analyses/summaries are professionally written.”
Iris Hatfield, HuVista International, Louisville, KY
“Thanks for the good work you are doing for us. The handwriting samples you did for the Human Graphics newsletter were just great–very professional, clear, easy to understand and enducational. You do good work and are a real asset to the handwriting analysis field.”
Iris Hatfield, HuVista International, Louisville, KY
“I have to tell you again how much I admire your work. You are one of the best analysts in the country. We especially appreciate your consistency and dependability. You have a way with words that allows you to give the important information in a kind but accurate manner.”
Iris Hatfield, HuVista International, Louisville, KY
TRAINING COURSE
“One of the best academic experiences I have had in my life was when I enrolled in Reed’s Training Course in Questioned Handwriting & Document Examination. Its so detailed yet written in such a way that you want to learn more chapter after chapter. The real life cases Reed included in the training course and the value that brings is simply priceless. In case you are thinking of which school of Forensic Document Examination to attend, you can settle for this one. I strongly recommend this to all and sundry especially for Graphologists who want to get into the Questioned Document Examination niche. This training course and the trainer are just phenomenal.”
Dipo MacJob (BPharm, CG, FDE), Lagos, Nigeria
“As a newcomer to the forensic document examination discipline, I was intrigued by Mr. Hayes’ training program approach. The robust handwriting examination content and practical application exercises registered as a perfect path for me. To be honest, I was a bit dubious of how efficiently and smoothly would be the online student–instructor process. My concerns began to assuage with the physical and electronic delivery of the course materials and associated items. Mr. Hayes also made it clear that he would be available to answer my questions throughout course.
The content in the 31 chapters was rich and concise as well as purposely presented. The chapter quizzes were a great method of aggregating the salient points. Mr. Hayes was exceptionally supportive of my self-determined pacing of this course and was a tremendous factor in me comfortably progressing through it. Upon completion of the final lesson, I felt confident that I had obtained the foundational skills necessary to tackle the real-life cases—in the coursework—to review and render an opinion. The interesting array of cases exposed me to the types of cases I could be examining outside of the classroom.
Mr. Hayes is gifted in giving both supportive and corrective feedback. His explanations were clear and useful as I moved through the case studies. When questions were posed, Mr. Hayes’ replies were indeed swift, thoughtful and beneficial. I am resolute the foundation Training Course in Questioned Handwriting and Document Examination has prepared me to take the next steps into this exciting discipline. Without reservation, I recommend this outstanding course.”
Ron Lawrence, Oakland CA
“Impressive & recommended! This is a very comprehensive course of Forensic Document Examination. It is clear the course was prepared by an expert and experienced practitioner. Not only that, Mr. Hayes also seems to have extraordinary pedagogical abilities. The material is arranged completely and systematically.
In the initial chapter, he explained clearly the basic and fundamental things that forensic handwriting examiners need to understand, such as commonly used terms, various forensic tools, background, history, and various other important information. This is very important and very helpful, especially for me as a beginner in this field.
In subsequent chapters the material becomes more extensive and complete. I was amazed that more materials were sent than I had previously thought—books, digital microscope, practice case sheets, measuring tools, spreadsheets, and other supplies.
Each chapter is followed by exercises to refresh the material, in addition, the given case exams (15 supplement cases) plus the final exam really sharpens us for the practice of writing and signature analysis. Mr. Hayes gave real cases and showed us how he accomplished the task complemented by the report he compiled and the story behind the case.
In addition his responses were quick. This can be seen from when I registered some time ago. Even though I am in a different country—Indonesia—it only took a few days to receive a package of books and supplies. Likewise, during the learning process, every question was answered quickly and satisfactorily. I personally really salute and respect Mr. Hayes, expert, practitioner and extraordinary teacher.”
Syibly Avivy A. Mulachela, Indonesia
“The Forensic Document Examination course provided by Reed Hayes is well put together and contains excellent training principles needed in this profession. I found Reed to be most helpful, encouraging, and timely with his marking and feedback. Also, Reed’s availability and accessibility for questions and support were excellent and facilitated the acquisition and refinement of skills. The case studies were helpful in solidifying techniques and refining examination practices. I highly recommend Reed’s course for increased training either for newcomers to the profession or to those already in the field looking to add to their case study exposure and perfect and practice their examination methods.”
Nathalie A. Bureau, London, Ontario, Canada
“It has certainly been a pleasure doing this course with you, and I will recommend you highly every chance I get. From an educator point of view, you are an ideal teacher. Your coursework is well organized and clearly written. Your worksheets include a variety of questioning formats and help students focus on key points, and the practical work is realistic. Each case is useful in teaching a particular area of document examination. Your report formats and models are excellent. By the time I reached final exam time, I felt comfortable with all the material because of your effective teaching methods. You outlined what you were going to teach in the beginning, you taught it well, and you tested on what you had taught. That’s the ideal teaching and learning model. In addition to the scholarly aspects, you are personable, patient and kind, never critical, always positive.”
Linda Green, Stockton, CA
“Reed Hayes’ questioned handwriting and document course is absolutely superb and worth the cost. The lessons are informative and interesting; homework is practical and useful; supplemental assignments are challenging; the final exam and practical exercise is thought provoking. Mr. Hayes’ personal interaction, quick response, and cogent explanations make for a pleasant educational experience. His expertise and experience are unquestionable.
“This is a “meat and potatoes” course that not only well prepares the novice examiner but is an excellent refresher for the experienced examiner. As a novice document examiner, a Certified Fraud Examiner and a veteran fraud investigator, I encourage everyone working in the field of document examination to take this course.”
Frank J. Panepinto, FDE, CFE, CPP, Chief Fraud Investigator, State of Louisiana Office of Financial Institutions
“I want to thank you publicly for so ably preparing me for my first Court attendance yesterday (a complex money laundering case). I gave evidence and was cross-examined, enormously assured by the knowledge and wisdom you share in your excellent Questioned Handwriting and Document Examination Course. I felt so well prepared for the worst and the worst did not happen. At one point I refused three times to examine signatures in court without ‘the necessary time and my equipment’. It certainly deflated the prosecution! Without your good counsel I may well have fallen into the trap of examining signatures in court. Thank you!”
John Jameson-Davis, Wiltshire, UK
“I only wish I had taken your course years ago. You have been an excellent tutor with always quick response to my assignments and questions. I’m sure completing this course will open up a new pathway for me. With the information that you have taught me, I am now able to take on new cases with extra confidence and knowledge.”
Mike Maran, Aukland, New Zealand
“Can I just say how much I enjoyed your course and how impressed I was with the overall standard and content! I wouldn’t hesitate to recommend your course to anyone else.”
David Madden, Delgany, Ireland
“I write to commend you for your excellent QDE Course. Your course certainly does have the necessary parts; it is presented professionally, and is truly a pleasure to use both in the groundwork study and challenging supplemental materials. The care with which you put the course together is obvious in every lesson and supplement. However, what motivates me to write is my admiration and appreciation for how you teach. There are many who know a great deal about questioned document examination, but the challenge for the teacher and true value to a QDE student is whether the teacher can effectively impart the knowledge he has. Most students need a teacher who is not only knowledgeable, and you most assuredly are, but one who also knows how to impart the information, including the transfer of subtle nuanced information from so many years of hands on experience. In my opinion, your teaching capability is outstanding in both ways. Thank you for the effective, experienced, rich way you teach. It is invaluable.”
Helen M. Larsen, Esq., Alexandria, VA
“As a graphologist for ten years, I had previously taken on a handful of questioned handwriting cases, but once I started Reed’s comprehensive course I realised how feeble my earlier attempts had been! Reed is a supportive teacher who leads students step-by-step through the process of comparing handwritings. My work was marked and assessed very quickly – I was most impressed. The Course is well written and accessible to anyone not versed in handwriting. There is a wide range of cases taken from real life which students evaluate, and I looked forward to each new assignment: nothing is ever the same in this fascinating discipline! So many factors of Questioned Document Examination are covered in this readable course and there are essential (and very welcome) sections on report writing and preparing to appear in court as an expert witness. I have learnt much studying Reed’s course and I recommend it to anybody with a curious mind, a liking for details and accuracy, and who may be seeking a new direction in life.”
John Jameson-Davis, Wiltshire, UK
“I thoroughly recommend Reed Hayes’ Training Course in Questioned Handwriting and Document Examination for anyone interested in a career in questioned document work, as the course notes are professionally presented. The training would suit anyone with some knowledge of the subject of handwriting, or no knowledge at all, as the lessons are in an easy to understand, logical order and all handwriting features are included. I did not feel at all isolated working through a correspondence course as Mr. Hayes was always available to answer any questions and I found him to be helpful and patient throughout. As the course has been well planned, I found no difficulty in reading the notes on separate lessons and then completing the assignments for each one. At no time was there any pressure to submit completed work, and I was able to manage and organise my own time realistically as I found each homework manageable. Finishing the course and being awarded the Certificate of Training has given me the necessary skills to practice examining questioned documents with confidence.”
Margaret Webb, Berkshire, UK
“As a practicing document examiner I continuously take part in different training programs to stay up to date with new research and technology as they become available. Reed’s Training Course in Questioned Handwriting and Document Examination is extremely well organized and packed full of quality information for both the novice and the seasoned expert. Reed is truly invested in your success and offers both email and telephone support throughout the training program. Reed’s integrity is unmatched and his 15 plus years of professional experience provides the student with an additional bonus that you can’t put a price tag on. Of all the courses on the market today, Reed’s is by far the best for the price. If you are interested in a career in forensic handwriting or document examination I highly recommend this course over any other. I guarantee you will be happy with the results.”
Roy Fenoff, Fort Collins, CO
“When I read Reed’s book “Forensic Handwriting Examination” in 2007 I knew I could do questioned signature work. My interest was piqued by his book! I also participated in a workshop in Kansas City in 2008 where Reed presented the “Fundamentals of Questioned Handwriting & Document Examination.” With this newfound knowledge I realized there was still a lot to learn! Since then I have been learning more about QD work through Reed’s training course. The course is practical and very educational and Reed is always available for questions and clarification when you need him. With Reed’s practical expertise, ethical standards and many years of experience, students can begin a new career with a solid education in the field of Questioned Handwriting and Document Examination. I am proud to be a student of Reed Hayes and look forward to learning more about Questioned Document work from him!”
Sandra Foote, Superior, NE
“For me, the areas of learning in your course were superb. The material was very well organized and each lesson flowed easily into the next. The tests after the lessons were well designed. And, just as importantly, your prompt reply to my questions via e-mail carried a lot of weight. After all, remember I am taking a course on line and hope to have a good instructor who takes a serious interest in what he/she is teaching. I would have no problem referring potential students for your course.”
M. W., Tulsa, OK
BOOKS/PAPERS
“I have several of your books that I have found to be totally captivating, full of common sense and well worth having on the shelf for reference purposes. Credit where credit is due, you know your stuff and it is always a pleasure to be on the same forum with you. After fifty years or so at this game I never stop learning, especially when folk like you produce thought provoking material in the way you do.”
Peter West, Handwriting Analyst and Author, London, England
“I cannot say enough in praise of your book Between the Lines. It has become one of my important quick references and is top of the ‘must have’ list for Graphoanaysis students.”
M. Stair-Wright, CGA
“As an editor of the Symposium proceedings, it has been a delight to handle the paper of an experienced writer with so little needing attention…I have enjoyed your previous books and purchased your Written in Crime at Cambridge, which has all the clarity and interest we expect from you.”
Alice Coleman, School of Humanities, King’s College, London
“I found your wonderful book Between the Lines in a London bookshop. I loved it and was thrilled to find out that you’ve written five others. I want them!”
Raina Knighton, New Zealand
“I’ve been enjoying your book. The numerous trait samples and your evaluation notes makes for ease of reference as well as informative and interesting reading.”
Aiko Diehl, CGA
“Written in Crime and Between the Lines are both excellent books and I’d recommend them to anyone. Whatever level you’re at, there’s something to be gleaned from them and they’re excellent for just dipping into.”
Cynthia Gunn, Handwriting Analyst
“Your book Between the Lines is indeed a masterpiece and deserving of the highest honor.”
Brian Faul, Handwriting Analyst, South Africa
“I am a Hungarian graphologist who by good luck discovered Between the Lines in a Budapest book shop. The book made such a great impression on me that I’ve made up my mind to get more books by the author.”
Elisabeth Koroknai, Handwriting Analyst, Budapest
“I have your book Between the Lines and I love it. It is one of the best. I have highlighted almost every page. This book is very thorough, easy to read and easy to understand. I highly recommend it.”
Dianne Nichol, Handwriting Analyst
“I think Written in Crime has some excellent material in it. I was able to directly utilize your language into a report I wrote on a murder case I’m selecting a jury on, as well as advising the attorney on certain witnesses. Your book provided me with the language necessary to paint a portrait of the key witness in this case which the attorney was able to understand.”
Richard Kokochak, Detroit, MI, Handwriting Analyst and Jury Consultant
“Written in Crime should be added to the shelves of all graphologists interested in the criminal mind.”
Journal, British Institute of Graphologists
PRESENTATIONS/SEMINARS
“Your presentation has been an undisputed success! Participants enjoyed the many fascinating samples, accompanied by your incisive comments and explanations. On a personal level, I marveled at your flexibility in readily entertaining the many questions and opinions from the audience, either confirming, differing from, or adding to yours. Such a harmonious seminar is usually possible only when the speaker’s repertoire is based on a thorough knowledge of his subject matter, his vast experience and practice, as well as his acuity and willingness to consider everyone’s input. The seminar was informative, enjoyable and held everyone’s attention. In other words, you are definitely our CAHA Board’s dream seminar speaker!”
Val Williams, 2013 President, California Association of Handwriting Analysts
“Reed Hayes…kept us spellbound with his research into dishonesty and violence…Besides his enthralling material, his presentation was splendid, with a wealth of illustrations, and a most helpful focus on the precise giveaway indicators. He also drew us in to comment on these features, creating a highly enjoyable and rewarding occasion. There was only one thing wrong. We should have had him for two days to do better justice to his great treasury of knowledge.”
Alice Coleman, Editor, The Graphological Magazine (Journal of the Assoc. of Qualified Graphologists), London, England
“President Bowers has asked that I extend her good wishes and admiration for the excellent presentation you gave at the 3rd British Symposium on Dangerousness Using Handwriting Characteristics. As always, the meticulous attention to detail that is present in your work was very much in evidence.”
Beverly Barvich, Council of Graphological Studies
“The Tucson Chapter of the American Handwriting Analysis Foundation really enjoyed having you speak and share your wisdom and experience.”
Darlene Randolph, Tucson, AZ
“I thought your presentation was excellent and I have had nothing but positive comments and feedback about your talk. Everyone really enjoyed it and have commented that they learned a lot of useful information. Your debut in Tucson was a runaway hit!!”
Heidi Harrelson, President, American Handwriting Analysis Foundation
“Our group of court reporters voted you the best and most interesting speaker on January 20, 2001. You have good delivery and an easy manner about you.”
Ralph Rosenberg, Rosenberg Court Reporters, Honolulu, HI
“You delighted people here with your excellent presentation, then went on to amaze all with your cool responses from the witness stand.”
Maureen Ward-Gandy, Coordinator, National Association of Document Examiners conference, London, 2001
“Reed Hayes put on a wonderful seminar in Tacoma in September. He is an excellent speaker and provided some very good handouts. He also brought some of his books and they sold out right away!”
Patricia Sterling, President, Washington State Chapter, International Graphoanalysis Society
“Our Kansas City seminar and special forensic workshop was a huge success and Reed was totally AWESOME! Any group needing a speaker is in for a huge learning experience and enjoyable time. You will be blessed with the knowledge and experiences Reed shares with your group. Many in our group said this was one of the most in-depth and educational seminars we have had. I for one will be taking his course!”
Sandra Foote, President, Kansas State Chapter, International Graphoanalysis Society